Privacy Policy.

This Privacy Policy describes how Immaculate Vibes Travel Co. LLC ("Immaculate Vibes," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at immaculate-vibes.com, contact us, or book a trip with us.

We're a small, owner-operated travel business. We try to handle your information the way we'd want ours handled. This document explains what we collect and why, in plain language.

What we collect

Information you give us

When you contact us, sign up for the mailing list, or book a trip, you may provide:

• Name and email address
• Phone number (optional, when filling out our contact form)
• Trip preferences and any details you share in your message
• Payment information when booking (handled by Stripe, never stored by us directly)
• Travel-specific information needed to book your trip, such as passport details, dietary restrictions, emergency contacts, and travel insurance information

Information collected automatically

When you visit our website, certain information is collected automatically by our hosting provider, Squarespace. This includes:

• Your IP address and approximate location
• The browser and device you're using
• Pages you view and how long you spend on them
• How you arrived at our site (search engine, social media, direct link)

How we use your information

We use the information we collect to:

• Respond to your questions and inquiries
• Process your trip bookings and payments
• Communicate with you about your trip, including pre-departure information and post-trip follow-ups
• Send you updates about new trips and travel content (if you've opted in)
• Improve our website and services
• Comply with legal obligations

We don't sell your personal information. We don't share your data with advertisers. We don't run targeted advertising campaigns based on your information.

Who we share information with

We share your information only with the following service providers, and only as needed to operate our business:

Squarespace

Our website host. They store the data submitted through our contact forms and any analytics data about site visits. Their privacy practices are described at squarespace.com/privacy.

Stripe

Our payment processor. When you book a trip and pay, your payment information is handled directly by Stripe. We don't see or store your full credit card details. Stripe's privacy practices are at stripe.com/privacy.

Google Fonts

Our website uses fonts hosted by Google. When you visit, your browser may make a request to Google's servers, which logs your IP address. Google's privacy policy applies to this: policies.google.com/privacy.

Travel partners

When booking a trip, we share necessary details (your name, dietary needs, emergency contacts, etc.) with the hotels, transportation providers, activity operators, and other partners involved in your trip. We share only what's needed to deliver the experience you've booked.

Legal compliance

We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

How long we keep your information

We keep your information for as long as needed to provide our services and meet legal obligations. Specifically:

• Contact form submissions: kept for at least 2 years for our records, longer if conversations turn into bookings
• Mailing list subscriptions: kept until you unsubscribe
• Booking and payment records: kept for at least 7 years to comply with US tax and accounting requirements

You can ask us to delete your information at any time by emailing us at hello@immaculate-vibes.com. We'll honor your request unless we're legally required to retain certain records.

Your rights

You have the right to:

• Ask what information we have about you
• Ask us to correct information that is inaccurate
• Ask us to delete your information
• Unsubscribe from any marketing emails (every email includes an unsubscribe link)
• Opt out of having your information shared (with the limited exceptions described above)

If you're a resident of California, Virginia, Colorado, Connecticut, or another US state with specific privacy laws, you may have additional rights. Email us and we'll honor any rights you have under applicable law.

Children's privacy

Our trips are designed for adults. We don't knowingly collect personal information from anyone under 18. If you believe a minor has submitted information through our site, please contact us and we'll delete it promptly.

Security

We use industry-standard practices to protect your information, including encrypted connections (HTTPS) and secure third-party processors like Stripe. That said, no method of transmission over the internet is 100% secure. We do our best, but we can't guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top of this page. Significant changes will be communicated to subscribers and active customers by email.

Contact us